This Cookie & Privacy Policy relates to the website https://www.velltech.mt and/or any sub-website and/or associated domains (and/or sub-domains) of https://www.velltech.mt (hereinafter referred to as the “Site” owned by Velltech). In this Cookie Policy, “We”, “Us”, “Our”, “Ourselves” and/or “Velltech” and “You” and “Your” and “User” refer to an identified or identifiable natural person being the user of this Site and/or client of any of Velltech’s services. Our full details, including contact details, can be read below. You may be reading this Privacy Policy as a User or visitor of the Site or You may have been directed here by one (or more) of Our condensed privacy policies or Our other notices (digital or otherwise)
Although this Privacy Policy provides detailed, layered information on how and why We generally process Personal Data (via the Site or otherwise) as well as detailed information about Your various rights, the specific and tailor-made content of such condensed policies or other notices will, in most cases, provide You with more focused and detailed information on specific processing operations (for example, the specific legal basis for processing certain categories of Personal Data and the specific purpose for doing so depending on the matter at hand).Although Our goal is to always be as clear and transparent as possible, We appreciate that legal documents can sometimes be difficult to read. However, We strongly encourage you to read this Privacy Policy (which is layered for Your convenience) with care. Please do not hold back from contacting Us for any clarification You may need.
For example, if You need clarification on a specific legal basis we are relying on to process Your Personal Data for a specific processing operation, We would be happy to provide You with any such information You may need. “PERSONAL DATA” means any information that identifies You as an individual or that relates to an identifiable individual. Whenever it is not possible or feasible for Us to make use of anonymous and/or anonymised data (in a manner that does not identify any Users of the Site or customers of Our services), We are nevertheless committed to protecting Your privacy and the security of Your Personal Data at all times.
1. PERSONAL DATA
We collect Personal Data in various ways both digitally via the Site (either when You choose to provide Us with certain data or in some cases, automatically or from third parties) as well as non-digitally (for example when You fill in a physical form to benefit from one or more of Our services). When someone visits www.velltech.mt we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns.
We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
2. PERSONAL DATA WE COLLECT ABOUT YOU
There are various categories of Personal Data that We collect about You, namely:
CONTACT DETAILS:
Name
Surname
Telephone or mobile number
Additional Information: In some cases, (for example, if You are a client [or prospective client] of Our services, via the Site, any App or otherwise) We may request additional Personal Data as a means of securely identifying You or for another similar lawful purpose. For a detailed description of the reasons why We process the categories of Personal Data above (and any other specific Personal Data We process) as well as the corresponding legal ground(s) for doing so please see the ‘What We Use Your Personal Data For (Purpose of Processing)’ below.
For information/Personal Data that We may collect automatically via the Site, please see the Cookies section below. When you make a quote request or send us email via the contact form through our website your personal details will be stored in our client database in a secure a protected place. Please be assured that we do not share your personal details with any other company.
3. HOW AND WHEN WE COLLECT PERSONAL DATA
Unless otherwise specified and subject to various controls, as a general rule, We only collect Personal Data from You that We:
- Need to be able to provide You services You request from Us
- Are legally required to collect/use and to keep for a predetermined period of time
- Believe to be necessary for Our legitimate business interests
For a detailed description of the reasons why we process specific categories of personal data as well as the corresponding legal ground(s) for doing so, please seethe ‘What We Use Your Personal Data For (Purpose of Processing)’ below. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
4. SECURITY
The personal information which We may hold (and/or transfer to any affiliates/partners/subcontractors as the case may be) will be held securely in accordance with Our internal security policy and the law. We use reasonable efforts to safeguard the confidentiality of any and/or all Personal Data that We may process relating to You and regularly review and enhance Our technical, physical and managerial procedures so as to ensure that Your Personal Data is protected from:
– unauthorised access
– improper use or disclosure
– unauthorised modification
– unlawful destruction or accidental loss.
To this end We have implemented security policies, rules and technical and organisational measures to protect the Personal Data that We may have under Our control. All our members, staff and data processors (including specific subcontractors, including cloud service providers established within the European Union), who may have access to and are associated with the processing of Personal Data, are further obliged (under contract) to respect the confidentiality of Our Users’ or clients’ Personal Data as well as other obligations as imposed by the Data Protection Laws.
Despite all the above, We cannot guarantee that a data transmission or a storage system can ever be 100% secure. For more information about Our security measures please contact Us in the manner described below. Authorised third parties, and external/third party service providers, with permitted access to Your information (as explained in this Privacy Policy) are specifically required to apply appropriate technical and organisational security measures that may be necessary to safeguard the Personal Data being processed from unauthorised or accidental disclosure, loss or destruction and from any unlawful forms of processing. As stated above, the said service providers (Our data processors) are also bound by a number of other obligations in line with the Data Protection Laws (particularly, Article 28 of the GDPR).
5. RETENTION PERIODS
We will retain Your Personal Data only for as long as is necessary (taking into consideration the purpose for which it was originally obtained). The criteria We use to determine what is ‘necessary’ depends on the particular Personal Data in question and the specific relationship We have with You (including its duration). We would also have to determine whether there are any laws and/or contractual provisions that may be invoked against Us by You and/or third parties and if so, what the prescriptive periods for such actions are (this is usually five (5) years). In the latter case, We will keep any relevant Personal Data that We may need to defend Ourselves against any claim(s), challenge(s) or other such action(s) by You and/or third parties for such time as is necessary.
Where Your Personal Data is no longer required by Us, We will either securely delete your Personal Data in question.
6. COOKIES
Our Site uses a technology called “cookies”. A cookie is an element of data (usually a very small file) that a website can send to Your browser, which may then store it on Your computer or mobile device. These cookies allow Us to correctly operate the Site and/or to provide You with web pages or content that are tailored to You. For example, some cookies remember Your custom preferences. This information can, in some cases, be carried from one visit of our Site (or related site) to the next (for example, to help You avoid having to re-enter certain information when You visit the same page later. Some of these cookies require Your consent (as explained below).
WHY WE USE COOKIES
We absolutely respect Your right to privacy. We use cookies to ensure the functionality of our Site and to make Your website experience better. You can remove any cookies already stored on Your computer or mobile device (as explained below) but this may prevent You from using parts of this Site or may cause You to see this message, or part thereof, again.
Apart from the cookies We make use of Ourselves, various third-party cookies may also be stored on Your computer or mobile device, including Google Analytics (GOOGLE ANALYTICS SITE). We strongly suggest that You read the cookie policies of any such third-party cookies.
HOW TO DELETE COOKIES ON YOUR BROWSER
Even if We obtain Your consent to use non-essential cookies or if We use essential cookies (where we don’t need your consent), You can still control Your settings in Your browser to delete or disable cookies.
If Your browser is NOT configured, by default, to block all or certain cookies, You may manually configure Your browser to either reject all cookies or control which cookies are set on Your computer or mobile device through the Site. Should You wish to reject all or certain cookies used by Our Site, You may modify Your web browser preferences to do so.
If You reject ALL cookies (including Essential Cookies) then You might be unable to use some of the features or services available on Our Site and You might also experience a lack of full functionality of the Site.
Usually, the information on how to change Your options regarding cookies can be obtained by referring to Your operating system’s manual or to the ‘Help’ section of Your web browser, or by contacting Your Internet Service Provider.
You may also find all the necessary information on how to make the necessary configuration settings by visiting the following helpful site: http://www.allaboutcookies.org/manage-cookies/
Some cookies are created for each session when You visit Our Site, while others are persistent and may remain for a number of months or years to facilitate Your access to Our Site.
HOW TO DELETE COOKIES ON YOUR BROWSER What rights you have over your data
WHHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
